Troubleshooting

From Phanfare Support

If you use a PC

• The Phanfare installation fails with a code 1603 or other .NET Error
• Phanfare says "No Connection Found"
• Phanfare icon does nothing when you double click on it
• What you see in your application/client not the same as what is displayed on your website

If you use a Mac

• Phanfare does nothing when you double click on it
• How do I add Phanfare to my Mac dock?
• Your web view is not consistent with your view of images and vidoes within Phanfare Photo